Call Script for Timeshare or Travel Club

Introduction
Hello Bob, My name is Andrew Borda with Royal Palm Travel here in Dallas. I am just curious if you would be open to talking about a word-of-mouth advertising promotion that you and your spouse can take 3 days and 2 nights of hotel accommodations plus 2 round trip airline tickets to your choice of Las Vegas; Cancun Mexico; Orlando Florida; Montego Bay Jamaica; or New Orleans. This may or may not be for you, but if I can prove to you beyond a shadow of a doubt that money is not the issue, would you give it any consideration?

Brief Description
We are operating travel and vacation agencies across the US and now we are promoting one in the Dallas-Fort Worth-Arlington metropolitan area. As our way of doing word-of-mouth advertising, we are giving away 3 days and 2 nights of hotel accommodations plus 2 round-trip airline tickets, and regardless of which vacation destination you choose at no time, you are required to buy, sign, or join anything to receive what we're offering. But I'm sure at the back of your mind you’re probably thinking what is the catch, right?

The Catch and Presentation
Bob, let's get together and discuss this in a little more detail. It only takes an hour and a half of your precious time. We simply introduce to you our company; we just want your honest opinions, feedback, and suggestions on how we could improve our company and how we could accommodate our guests better; I’m pretty sure if you have a great time on your vacation you will tell your friends, relatives and neighbors good things about us, right?

That’s what we are after! So instead of the costly billboards, regular newspaper ads, radio or TV commercials, what we are doing right now is giving you a sample of what we can offer, because we both know that word of mouth is still the best advertising you can get no matter what business you are in, don’t you agree?

Vacation Packages
So let me ask you, among the lovely destinations that I mentioned, which sounds more appealing to you? Would that be Las Vegas; Cancun Mexico; Orlando Florida; Montego Bay Jamaica; or New Orleans? . . . That’s a great choice!

If his choice is Las Vegas - Bob, in Las Vegas you’ll be staying in one of our casino hotels definitely on the strip. 3 days and 2 nights of hotel accommodations plus 2 round trip airline tickets, with no strings attached, no salesman bothering you, it’s a real deal vacation.

If his choice is Cancun Mexico - Bob, in Cancun Mexico, you’ll be staying in a beachfront hotel in La Isla de Cozumel. 3 days and 2 nights of hotel accommodations plus 2 round trip airline tickets, with no strings attached, no salesman bothering you, it’s a real deal vacation.

If his choice is Orlando - Bob, in Orlando you’ll be staying in Lake Buena Vista, just a few blocks away from the gates of Disneyland. 3 days and 2 nights of hotel accommodations plus 2 round trip airline tickets, with no strings attached, no salesman bothering you, it’s a real deal vacation.

The good thing about this vacation is you have the whole 12 months to use it. We will give you a year to think and decide when you will use the trip. Sounds good, right?

Quick Recap
So basically that’s it! We simply invite you and have a great time with us and expect to make a few new friends. If you have an interest in joining our Vacation Family, then we will help you to become involved at the level that is most comfortable for you and your family. But again, no matter what the end result, you will walk home guaranteed to receive the Las Vegas vacation package with absolutely no cost at your end. Fair enough?

Appointment Setting
Great! So I'll be reserving two seats for you and your spouse and the Las Vegas vacation package. We have schedules for tomorrow at 6 or 8 p.m., which time works for both of you?

Qualifications
1.  I will quickly verify your information and make sure we get it right.
2.  I have your first and last name as Bob Jones, is that correct?
3.  May I ask for your spouse's name, please?
4.  Both of you have a combined household income of above 50,000 a year?
5.  Are you between the ages of 30 to 70?

Email
Bob, you will be receiving a letter, it is proof that everything that we are discussing now is true and I am not giving you the wrong information. The best and fastest way for us to send it is through your email. What is the best email address for you?

Secondary Phone #
We will be calling you back to better assist you in claiming your gifts, just in case we will not reach you at this number, do you have any secondary number like a mobile or a working number?

Credit Card
Since the vacation package that we're giving you is so valuable, we want you to bring at least two valid IDs, a driver’s license or a state ID, and 1 major credit card. I’m sure you have those IDs right?

If Bob shows resistance:
Don’t worry about the credit card it will not leave your hand and we will not ask for any information or the numbers, we just want to see your name printed on it; we want to make sure that we're giving the gifts to the right person.

Confirmation
Bob, one of our confirmation officers will give you a call back within the next 15 minutes. You will be receiving a gift code, which is a series of numbers that will serve as a pass by the time you claim your gifts. Please wait for the call, alright? Thanks for your time. Again this is Andrew Borda with Royal Palm Travel here in Dallas. Have a good one.